About Us

Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.

Our Core Values:

• Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive!

We are seeking a dynamic Business Development Representative to focus on outbound sales and appointment setting for our ISV partners. You will make outbound calls, utilizing Salesforce, MS products, Google Apps, and LinkedIn Sales Navigator. Your role involves building client relationships, navigating software, and pitching new technologies during cold calls.

Duties and Responsibilities

• Work with multiple systems & tools like salesforce MS products etc.
• Outbound calls of 60-80 calls a day trying to source and set up appointments for our ISV partner and be able to easily navigate tools like google apps for email calendar and meetings.
• Understand and use LinkedIn sales navigator to obtain key attributes and contact for clients.
• Work fulltime on the phones with stable internet connection, be able to pivot focus to clients specific needs.
• Build rapport with various clients from outbound dialing.
• Cold calling potential clients and pitch them on embracing new technology.
• Understanding scheduling and basic time management principles.

Qualifications

Soft Skills

• Excellent English communication skills both reading and writing.
• Ability to build strong client relationships.
• Self-motivated, ambitious, driven, detail-oriented and highly organized.
• Confident, good sales and negotiation skills.
• Ability to handle sales objections.
• Competitive, persistent and goal oriented.
• Ability to multitask.
• Must be a team player.
• Reliable, punctual and good attendance records.

Technical Skills & ISP Requirements

• Superior web navigation and computer skills
• Familiar with google apps, understand technology and different software programs - such as outbound dialer, salesforce and outreach a plus, scheduling on calendar day to day, zoom/google meetings.
• Must have a strong and stable internet connection at home.
• With at least 25 mbps postpaid subscription and proof of internet billing; actual internet speed of at least 20 mbps download and not less than 10 mbps upload.

Experience, Education, Age

• Candidates must have at least one year of BPO experience, including but not limited to B2B outbound sales, cold calling, lead generation, and appointment setting.
• Advertising knowledge is a plus.
• At least 2 years in College, any course or Senior High School graduate or its equivalent.
• Must be of legal age to work in the Philippines; minimum of 18 years old.