About Us

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high-potential career growth with a fast-growing company.

Our Core Values:

• Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
• Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
• Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
• Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive!

Duties and Responsibilities:

• 5+ years of experience in UI/UX Design
• 2+ years of hands-on experience in Salesforce CRM
• Develop responsive, accessible, and consistent user interfaces using Lightning Web Components (LWC), Aura Components, and the Salesforce Lightning Design System (SLDS).
• Work closely with business stakeholders, solution architects, and developers to transform complex business requirements into engaging, user-friendly designs.
• Create wireframes, mockups, and interactive prototypes to communicate design concepts and user flows effectively.
• Apply modern UI/UX principles to enhance usability, streamline navigation, and drive Salesforce adoption across the organization.
• Maintain and enforce UI/UX standards, brand guidelines, and design system consistency across all Salesforce applications.
• Conduct usability testing, gather user feedback, and iterate on designs to continuously improve the overall user experience.
• Stay up to date with the latest Salesforce releases, front-end frameworks, and CRM UI/UX trends to bring innovative ideas and best practices to the team.




Qualifications & Skills:

Bachelor’s degree Proven experience in UI/UX design for Salesforce CRM or similar enterprise platforms

Proficiency in LWC, Aura, HTML, CSS, JavaScript, and Salesforce SLDS.

Strong portfolio showcasing CRM-related UI/UX design projects.

Experience with tools like Figma, Sketch, Adobe XD, or similar design platforms.

Excellent communication and collaboration skills.

Strong attention to detail and a user-first mindset.

Salesforce certifications (e.g., Salesforce Certified UX Designer, Platform Developer I, or Administrator).

Experience integrating Salesforce UI with third-party systems or APIs.

Familiarity with Agile or Scrum methodologies.