With over 14 years of experience in the BPO industry and nearly four years in academia, Icko Perez is a results-driven talent acquisition leader passionate about building high-performing teams and delivering strategic hiring solutions. He currently serves as an Associate Recruitment Manager at Full Potential Solutions (FPS), a company recognized for its innovative customer experience and business intelligence services.

In his role, Icko leads end-to-end recruitment for support, leadership, and specialized roles, including IT positions, across the U.S., Philippines, India, and Colombia. He is committed to ensuring a seamless and high-quality candidate experience while partnering closely with business leaders to support complex and high-impact hiring initiatives.

Known for his adaptability, collaborative leadership, and dedication to continuous improvement, Icko is focused on attracting and developing top talent and driving recruitment strategies that fuel organizational success, particularly within the BPO and IT sectors.